FAQ & Terms
Terms
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Refund & Cancellation
All purchases are non-refundable. If you are needing to submit a cancellation request please do so by emailing us at thehoneyboardz@gmail.com. All cancellation requests that are received at least 24 hours in advance will be eligible for a store credit that can be used at a later date. Orders that are cancelled less than 24 hours of the time/date will not be eligible for a store credit or rescheduling for a later date.
Deliveries
Please provide clear and accurate instructions for the delivery of your Honey Boardz.
*Please note that our delivery window is fifteen minutes before and fifteen minutes after the requested time.*
An adult must be present to accept the delivery since our Boardz will need to be refrigerated if you do not plan to serve it immediately.
If a change in the delivery schedule is needed, we will reach out to you to confirm that an
adult is available. We will be unable to leave the delivery at the door due to quality assurance if no one is available to accept the order. If a change is needed due to your schedule, please contact us asap and we will do our best to accommodate.
Frequently Asked Questions
If my guests have a dietary restriction or happens to be allergic to something would you be able to accommodate?
Definitely! We can customize your order so that every single one of your guests will be able to enjoy it.
How much are your grazing tables?
Grazing tables are specifically customized for each event. Please fill out our inquiry form in order to receive a personalized invoice for your specific event.
How does delivery work?
The Honey Boardz offers free delivery within a 20 mile radius of 28025. If customers are outside of that radius the delivery order must be a minimum of $35.